7 results related to "shipments"

• What should I do if my order arrives defective or damaged?

  • Alyssa
  • February 22, 2023 at 10:49 AM

Please reach out to our Guest Experience team at support@bluebottlecoffee.com (or using the "Submit a request" link below)

• What should I do if I can’t see my subscription?

  • Alyssa
  • July 27, 2023 at 4:43 PM

First, make sure you’re logged in. You’ll know you’re logged in if you click the person in the upper right hand corner of

• Why did you send me a different coffee from what I ordered?

  • Alyssa
  • February 22, 2023 at 10:58 AM

Oh no! This was likely a mixup at our warehouse and we apologize. On the bright side, you get to keep the coffee and enjoy

• How often is coffee shipped out?

  • Nick
  • February 6, 2023 at 11:21 AM

We offer roasting cadences of every one, two, three, or four weeks. The order date on your subscription dashboard is the

• My order has no tracking updates. Is it lost?

  • Nick
  • February 6, 2023 at 10:59 AM

Most likely, it's still on its way! In our experience, when there are no tracking updates, it most often means the shipper

• When will I be charged for a subscription order?

  • Nick
  • January 31, 2023 at 11:48 AM

Subscription orders are processed on the day indicated on your subscription dashboard. Once the order is processed, we will

• Can you expedite or otherwise speed up my shipment?

  • Daniel
  • April 27, 2023 at 9:02 PM

At the time the order is being placed, expedited shipping may be available to purchase. Standard delivery is an estimated

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