## Issues with an order

We are here 7 days a week. Due to the high volume of inquiries we are not available for Live Support at this time.

### Common Questions
- [How to Redeem a Blue Bottle Online eGift Card](https://support.bluebottlecoffee.com/hc/en-us/articles/27173571856923-How-to-Redeem-a-Blue-Bottle-Online-eGift-Card)
- [Why is my Phone Number Being Flagged as Invalid at Checkout?](https://support.bluebottlecoffee.com/hc/en-us/articles/16198093567771-Why-is-my-Phone-Number-Being-Flagged-as-Invalid-at-Checkout)
- [Removing the verification phone number used at checkout](https://support.bluebottlecoffee.com/hc/en-us/articles/15917945712667-Removing-the-verification-phone-number-used-at-checkout)
- [Why is my Country Code not working?](https://support.bluebottlecoffee.com/hc/en-us/articles/14963104298011-Why-is-my-Country-Code-not-working)
- [Why did you send me a different coffee from what I ordered?](https://support.bluebottlecoffee.com/hc/en-us/articles/13111938558491-Why-did-you-send-me-a-different-coffee-from-what-I-ordered)
- [What should I do if my order arrives defective or damaged?](https://support.bluebottlecoffee.com/hc/en-us/articles/13111684465307-What-should-I-do-if-my-order-arrives-defective-or-damaged)
- [Why won't my gift card work online?](https://support.bluebottlecoffee.com/hc/en-us/articles/12745333677467-Why-won-t-my-gift-card-work-online)
- [Why was my card charged twice?](https://support.bluebottlecoffee.com/hc/en-us/articles/12619534043547-Why-was-my-card-charged-twice)
- [My order was marked as delivered but I can't find it](https://support.bluebottlecoffee.com/hc/en-us/articles/12619175411867-My-order-was-marked-as-delivered-but-I-can-t-find-it)
- [My order has no tracking updates. Is it lost?](https://support.bluebottlecoffee.com/hc/en-us/articles/12683114838683-My-order-has-no-tracking-updates-Is-it-lost)

Still have questions?