Terms of Use

Effective Date: June 1, 2026

Thank you for visiting the Blue Bottle Coffee website. These Terms & Conditions ( “Terms”) apply to your access and use of this website and other online or mobile products and services (collectively, the “Sites”) provided by Blue Bottle Coffee, LLC, our brands, and subsidiaries ( “Blue Bottle Coffee,” “we,” or “our”). By visiting, viewing, or using the Sites, (including to make purchases of our products) you agree to be bound by these Terms and to our Privacy Policy. If you do not agree to these Terms, do not use the Sites.

If you have any questions about these Terms or the Sites, please contact us here.

EXCEPT WHERE PROHIBITED, THESE TERMS INCLUDE A CLASS ACTION WAIVER, A JURY TRIAL WAIVER, AND A BINDING INDIVIDUAL ARBITRATION AGREEMENT TO RESOLVE DISPUTES. IN ARBITRATION THERE IS LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT. DETAILS ARE SET FORTH IN SECTION 17 BELOW. PLEASE REVIEW CAREFULLY.

1. Modifying the Terms & Conditions

We may supply different or additional terms in relation to some of the Sites, and those different or additional terms become part of your agreement with us if you use those Sites. If there is a conflict between these Terms and the additional terms, the additional terms will control for that conflict.

We may make changes to these Terms from time to time. If we make changes, we will provide you with notice of such changes, such as by sending an email, providing a notice through the Sites or updating the date at the top of these Terms.

2. Modifying the Sites

We reserve the right to modify our Sites at any time, with or without notice to you. For example, we may suspend or stop providing any of our products, services, all or portions of the Sites at any time.

3. Eligibility

You must be at least 18 years of age to use the Sites. Our Sites are not intended for use for individuals under 18 years of age and we do not intend to advertise to children 16 years or younger on any media channels in which age targeting is possible.

4. User Accounts and Account Security

You may be able to register for an account to access certain features of the Sites. If you register for an account, you must provide accurate account information and promptly update this information if it changes.

5. User Content

The Sites may allow you and other users to create, post, store and share content, such as messages, text, photos, videos, and other materials (collectively, “User Content”). Except for the license you grant below, you retain all rights in and to your User Content, as between you and Blue Bottle Coffee.

6. Prohibited Conduct and Content

You represent and warrant that you will not violate any applicable law, contract, intellectual property right or other third-party right or commit a tort, and you are solely responsible for your conduct while using the Sites. Specifically, you represent and warrant that you will not:

• Use the Sites other than for their intended purposes, in any unlawful manner or in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Sites;
• Use any software or other means to access, copy, download, communicate to the public, collect, harvest, aggregate, or extract any content from the Sites;

7. Ownership; Limited License

The Sites, including any text, graphics, images, photographs, videos, illustrations and other content contained therein, are owned by Blue Bottle Coffee or our licensors and are protected under both United States and foreign laws.

8. Trademarks

The trademarks, logos, characters and service marks (collectively " Trademarks") displayed on the Site belong to Blue Bottle Coffee or are used with permission. Trademarks may not be copied, imitated or used, in whole or in part, without our prior written permission.

9. Feedback

You may voluntarily communicate to us any questions, comments, suggestions, ideas, original or creative materials or other information about Blue Bottle Coffee, our products, or the Sites (collectively, “ Feedback”).

10. Repeat Infringer Policy; Copyright Complaints

In accordance with the Digital Millennium Copyright Act and other applicable laws, we have adopted a policy of terminating, in appropriate circumstances, the accounts of users who repeatedly infringe the intellectual property rights of others.

11. Third-Party Content and Hyperlinks

We may provide information about third-party products, services, activities, or events, or we may allow third parties to make their content and information available on or through the Sites.

12. Reliance on Services Information

The information presented on our Services is made available solely for general information purposes.

13. Indemnification and Limitation of Liability

To the fullest extent permitted by applicable law, you will indemnify, defend and hold harmless Blue Bottle Coffee and our subsidiaries and affiliates, and each of our respective officers, directors, agents, partners and employees.

14. Disclaimer of Warranties and Release

Your use of the Sites is at your sole risk. Except where prohibited or as otherwise provided in a writing by us, the Sites and any content therein are provided “as is” and “as available” without warranties of any kind.

15. Compliance with Export Laws

Additionally, software from the Sites may be further subject to United States Export laws, rules and regulations, as amended from time to time.

16. Transfer and Processing Data

In order for us to provide the Sites, you agree that we may process, transfer and store information about you in the United States and other countries.

17. Dispute Resolution

This section affects your legal rights, including your right to file a lawsuit in court.

If you and Blue Bottle Coffee have a Dispute, you and Blue Bottle Coffee agree to make a good faith effort to resolve it informally prior to initiating a formal arbitration proceeding.

18. Governing Law and Venue

Any dispute arising from these Terms and your use of the products or Sites will be governed by and construed and enforced in accordance with the laws of Delaware.

19. Recurring Subscriptions

When you make a purchase on any of the Sites, you agree to be billed in the manner selected and in accordance with these Terms.

20. Membership Program

PLEASE READ THESE MEMBERSHIP PROGRAM TERMS CAREFULLY. BY PARTICIPATING IN THE MEMBERSHIP PROGRAM, YOU AGREE TO BE BOUND BY THE TERMS.

A. Overview of Membership Program

The Membership Program is a free-to-join loyalty program that rewards our customers and their guests for certain purchases at Blue Bottle Coffee cafés.

B. Changes; Modifications

We may change, modify, limit, and/or eliminate the Membership Program and/or all or any portion of these Membership Program Terms.

C. Eligibility

To be eligible to participate in the Membership Program, you must (a) be a resident of the 50 United States or District of Columbia.

D. Joining the Membership Program; Opt-Out

To join the Membership Program, download our App, follow the prompts to select your local Café.

E. Earning Points

To earn Points, you must be logged into your account when making a purchase on our App.

F. Rewards

• added to another Member’s account | 75 Points | | Treat Yourself | Digital voucher for one free beverage
• added to your account | 150 Points |

G. Just Because

From time to time, we may offer you special promotional offers.

H. Membership Program Communications

Unless you have opted out of receiving marketing communications, we may (at our option) communicate with you about marketing via mail, email, and other channels.

I. Intellectual property

All Membership Program design, text, graphics, logos, images, titles, phrases and product names are owned by Blue Bottle Coffee and/or its affiliates.

J. Miscellaneous

Without notice to you, we reserve the right to suspend or terminate your account and/or your participation in the Membership Program if we determine in our discretion that you have violated these Membership Program Terms.

21. SMS Program

This section applies to you if you choose to participate in Blue Bottle Coffee’s short message service program (“SMS Program”). By participating in the SMS Program, you agree to receive recurring automated promotional text messages from Blue Bottle Coffee.

22. California Notice

The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing.

23. Severability

If any provision or part of a provision of these Terms is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms.

24. Miscellaneous

The failure of Blue Bottle Coffee to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision.

Last modified: June 01, 2026